About

faq

• Where is the store based?

  Phoenix, AZ

• *NOTICE ON SHIPPING TO UK/EU*

  UK/EU Customers only. Unfortunately due to the new VAT restrictions and policies I have decided to pause shipping to the UK/EU for the time being until we receive better information on shipping to these countries with their new updated laws. As of today June 26th, 2021 shipping to these locations have been paused. Thank you for understanding as things get sorted out with shipping to these locations! I will post another notice when shipping has been reinstated. Shipping is currently priced higher than normal due to Storenvy being unable to turn off shipping entirely to specific locations.

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 7 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks! Please read above notice about shipping to UK/EU.

• Do you accept orders placed outside of the US?

  We do! Please be advised that shipping costs are considerably higher, and unfortunately that is beyond our control. If you do end up being over-charged for shipping, any additional charge will be refunded. Shipping to UK/EU is currently is only on ETSY.

• How do you calculate shipping costs?

  We ship through the United States Postal Service, and calculate shipping costs based on the weight and size of package. International shipping estimates vary due to location and weight/size of package!

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.